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  #1  
Old 08-09-2012, 04:00 PM
Garotar Garotar is offline

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Default Blizzard hacked

http://us.blizzard.com/en-us/securityupdate.html

Players and Friends,

Even when you are in the business of fun, not every week ends up being fun. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.

Some data was illegally accessed, including a list of email addresses for global Battle.net users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to Battle.net accounts.

We also know that cryptographically scrambled versions of Battle.net passwords (not actual passwords) for players on North American servers were taken. We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. As a precaution, however, we recommend that players on North American servers change their password. Please click this link to change your password. Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well.

In the coming days, we'll be prompting players on North American servers to change their secret questions and answers through an automated process. Additionally, we'll prompt mobile authenticator users to update their authenticator software. As a reminder, phishing emails will ask you for password or login information. Blizzard Entertainment emails will never ask for your password. We deeply regret the inconvenience to all of you and understand you may have questions. Please find additional information here.

We take the security of your personal information very seriously, and we are truly sorry that this has happened.

Sincerely,
Mike Morhaime
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  #2  
Old 08-09-2012, 04:04 PM
Gadinhad Gadinhad is offline

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Luckily, I have an authenticator.
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  #3  
Old 08-09-2012, 04:32 PM
Reignac Reignac is offline

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Well crap.
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  #4  
Old 08-09-2012, 04:35 PM
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  #5  
Old 08-09-2012, 05:09 PM
Arashi Arashi is offline

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http://imgur.com/z45ky

I found the culprit!
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  #6  
Old 08-09-2012, 05:13 PM
Arbi Arbi is offline

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I've got an authenticator, but I changed up my passwords (which are usually just random strings of 20 or so letters of numbers I memorize, anyway) and swapped up my secret question's answer.


It's probably bad my Battle.net account is the only online account of mine I actually care enough about to be so zealous with its security. Oh well. Dunno what i'd do without my B.net. Too much time invested to lose it now.
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Old 08-09-2012, 05:50 PM
Montoya Montoya is offline

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Quote:
Originally Posted by Arbi View Post
I've got an authenticator, but I changed up my passwords (which are usually just random strings of 20 or so letters of numbers I memorize, anyway) and swapped up my secret question's answer.


It's probably bad my Battle.net account is the only online account of mine I actually care enough about to be so zealous with its security. Oh well. Dunno what i'd do without my B.net. Too much time invested to lose it now.
how do you change your secret question's answer? I changed the password, but can't find the option to change security questions or answers
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Old 08-09-2012, 06:01 PM
Fojar Fojar is offline

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Apparently Mobile and Dial-In authenticator data was also exposed.

I know what the mobile one is but what's the Dial-In authenticator? I have the key-chain one, is that one still good?
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  #9  
Old 08-09-2012, 06:05 PM
Garotar Garotar is offline

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Key chain should be fine since they still don't have the hardware. The thing with the mobile one is that with the right information, someone can spoof your authenticator by setting up one with similar parameters.

The dial in one isn't the best security anyway.
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  #10  
Old 08-09-2012, 07:03 PM
cosmictimelion cosmictimelion is offline

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Quote:
Authenticators won't save your credit card numbers from being stolen
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  #11  
Old 08-09-2012, 07:05 PM
Millenia Millenia is offline

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Quote:
Originally Posted by Fojar View Post
I know what the mobile one is but what's the Dial-In authenticator?
I think that's the text messaging one. You try to log in, they text you the code, and you input it and stuff.
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Because if a storyteller is doing his job, he makes you care. And if that storyteller then says "I dunno, then they stopped fighting, I guess," without any explanation or clarification, his audience has every right to be pissed off. Because they were given reason to stay interested, reason to keep up with his tale, only to be shut down just as things were getting good. A waste of time, a waste of emotional tension, a waste, if you fail to grasp the significance of narrative, of money.
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  #12  
Old 08-09-2012, 10:28 PM
The Nightbringer The Nightbringer is offline

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Troubling to hear.

In fact, I don't think I've ever heard of Blizzard being hacked before..

[drama]Were the staff cuts THAT bad that they can't even handle their own security? GAWD.[/drama]
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  #13  
Old 08-09-2012, 10:34 PM
Sonneillon Sonneillon is online now

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Password changed... now I get to struggle to log in for the next few months. Dont see where to change the "security question" though.
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  #14  
Old 08-09-2012, 11:28 PM
Porimlys Porimlys is offline

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Quote:
That Mike Morhaime sounds like he wants us to blame the chinese for the recent security issue?

"Some data was illegally accessed, including a list of email addresses for global Battle.net users, outside of China."

Telling people china was not accessed, makes the reader ask why they weren't. Its not explained why so as a player who plays wow you could jump to the conclusion that they are responsible.

Just saying with how people hate gold farmers. Isn't that bad?
Dumbest post I've seen on the subject so far.
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  #15  
Old 08-10-2012, 01:38 AM
Bolvar Bolvar is offline

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Good that they alerted the player base; hopefully it's as not-serious as they say.
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  #16  
Old 08-10-2012, 04:13 AM
Garotar Garotar is offline

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Quote:
Originally Posted by Sonneillon View Post
Password changed... now I get to struggle to log in for the next few months. Dont see where to change the "security question" though.
There isn't one right now outside calling them. They're developing it at the moment.
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  #17  
Old 08-10-2012, 04:48 AM
SmokeBlader SmokeBlader is online now

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  #18  
Old 08-10-2012, 09:03 AM
Fojar Fojar is offline

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Quote:
Originally Posted by Porimlys View Post
Dumbest post I've seen on the subject so far.
China probably wasn't affected because

A) The hackers were probably Chinese.

B) China probably has their own servers.

C) There's an additional layer of security on Chinese servers in the form of the Great Firewall.
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  #19  
Old 08-10-2012, 10:05 AM
Omacron Omacron is offline


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Blizzard doesn't operate their own Chinese servers, that's done by a contractor called NetEase I believe. Remember when WoW was down in China for like a year because they couldn't work out a contract out there?
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  #20  
Old 08-10-2012, 06:36 PM
Millenia Millenia is offline

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Quote:
Originally Posted by Voodis View Post
Password changed... now I get to struggle to log in for the next few months.
You should do what I do with some of my more complicated passwords and write them down on a piece of paper. Of course, it helps if you're surrounded by people who aren't total assholes, or have an authenticator.
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Quote:
Originally Posted by Mustrum View Post
Because if a storyteller is doing his job, he makes you care. And if that storyteller then says "I dunno, then they stopped fighting, I guess," without any explanation or clarification, his audience has every right to be pissed off. Because they were given reason to stay interested, reason to keep up with his tale, only to be shut down just as things were getting good. A waste of time, a waste of emotional tension, a waste, if you fail to grasp the significance of narrative, of money.
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