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-   -   ... Merely a Setback... (http://forums.scrollsoflore.com/showthread.php?t=220418)

Warlock 11-20-2015 10:29 PM

... Merely a Setback...
 
Aaaand we're back! I guess! Looks like my host finally got around to fixing the site after being down for a week -_-

Once again, sorry everyone. And many thanks to all who reached out on twitter! I'm in the process of looking for a new host, so sit tight.

Trickster 11-20-2015 10:37 PM

To please the hosts Gods, we should sacrificeSlowpokeby banning him for another week.

Warlock 11-20-2015 10:42 PM

A few extra things I didn't want to splash all over the main page.

If you want to know the history of why this took so long to resolve, I stumbled on this article which explains everything:
https://www.besthostnews.com/reports...er-migrations/

The gist - another company bought out my host and fired all the support staff, then started migrating everyone to their servers under the guise of "server upgrades." Most of the migrations went badly, and the new support staff doesn't seem well trained. I guess ours went ok, but something else broke a week ago.

My ticket went unanswered for four days. I finally put another reply on there asking why my site was still down. Awhile later I got this back:
Quote:

Thank you for responding. We appreciate your patience.

We see that the issue is with the scripting of the website which is to be optimized and uploaded.

Kindly get back to us if you face any difficulty.

For further queries , get in touch with our Support.

Bhagyashri B
Junior Technical Operations Officer
What? The only damn scripts this site runs are vBulletin's commercial software which I'm pretty sure has been field tested aplenty at this point. At the very least, we've been running this for years without a peep. Clearly this guy had no idea what he was talking about.

What's worse is that I knew what the problem was. I TOLD THEM WHAT TO FIX in my initial ticket - I saw the PHP specifically wasn't working, which was why I was able to post an HTML message on the homepage to let everyone know why the site was down. It's a Windows server - I don't know *exactly* how PHP runs on those, but I assume it's a Windows Service that just needs to be restarted. Regardless, telling them "PHP is broken" should be enough to let them know where to look without any digging. How bad is it when I have a better grasp of their servers than they do? Of course, I don't have access to the server so this isn't something I could fix myself (I did try through my website's control panel, but there wasn't anything that worked).

Anyways, I poked them again today - perhaps this is what prodded them into finally fixing it. They never actually did tell me they fixed it. Props to Slowpoke for noticing the forums were working again. I'll probably get an e-mail eventually. Hell, maybe they didn't fix it - maybe they fixed it for someone else on the same shared server who had the same issue, or reset the box, or any number of other things. I actually find that more believable as sad as that is.

But yeah, looking for a new host. This contract expires in April (thank god not a year from now or something). So I'm going to try and ride this out if I can to not waste my money with a new host lined up perhaps if this crap happens again.

Arakiba 11-20-2015 11:00 PM

Holy mother of god, its back. I didn't expect it to load when I clicked on it.

Home sweet home.

Glad its up now at least, and to have some answers. Hang in there Warlock!

GenyaArikado 11-20-2015 11:06 PM

Does SoL or you have like, an official twitter? Because i'm so not here for tweeting Omacrom and watch his cringy attempt to grab Metzen attention again. Like not fucking having it.

Warlock 11-20-2015 11:06 PM

Quote:

Originally Posted by GenyaArikado (Post 1390872)
Does SoL or you have like, an official twitter? Because i'm so not here for tweeting Omacrom and watch his cringy attempt to grab Metzen attention again. Like not fucking having it.

You can see my twitter here:
https://twitter.com/WarlockSoL

I probably should make one for Scrolls of Lore at some point :P

GenyaArikado 11-20-2015 11:18 PM

Followed. And no, you shouldnt,.considering you dont even remember the SoL fb page.

Mutterscrawl 11-20-2015 11:22 PM

Quote:

Originally Posted by Warlock (Post 1390854)
Aaaand we're back! I guess! Looks like my host finally got around to fixing the site after being down for a week -_-

Once again, sorry everyone. And many thanks to all who reached out on twitter! I'm in the process of looking for a new host, so sit tight.

We have a twitter?


Also, I made a Skype Chat for folks who wanna talk about lore there too.

http://inkytomes.tumblr.com/post/133640920771/inkgarden

Warlock 11-20-2015 11:34 PM

Quote:

Originally Posted by GenyaArikado (Post 1390881)
Followed. And no, you shouldnt,.considering you dont even remember the SoL fb page.

Someone made a SoL facebook page?

GenyaArikado 11-20-2015 11:42 PM

More to my point tbh. Just stick to your twitter.

Shaman 11-21-2015 02:46 AM

http://i.imgur.com/c4jt321.png

Jungleluke 11-21-2015 04:37 AM

A week without SoL is killing.

Nazja 11-21-2015 04:40 AM

Quote:

Originally Posted by Warlock (Post 1390891)
Someone made a SoL facebook page?

Bolvar, afaik.

Hammerbrew 11-21-2015 05:37 AM

Honestly, I missed this place.

Even if it's only to check a couple of threads once or twice a day, I'd gotten so used to this place being here. Glad it's back, for all it's faults. :)

CoDimus the Staunch 11-21-2015 05:45 AM

Quote:

Originally Posted by Hammerbrew (Post 1391001)
Honestly, I missed this place.

Even if it's only to check a couple of threads once or twice a day, I'd gotten so used to this place being here. Glad it's back, for all it's faults. :)

Same. I don't post much here normally but I do check it every day. It's become a part of life now.:P

spidey1980 11-21-2015 05:55 AM

Yeah...I've missed you jerks...


So...Slowpoke was the first to notice the site was back?? In what world does that make sense?

Sonneillon 11-21-2015 06:02 AM

Welcome back you jerks. I was enjoying my freedom but had no where to discuss my crushing disappointment of everything.

Jon Targaryen 11-21-2015 08:54 AM

It's good to be home.

Temo 11-21-2015 10:22 AM

Quote:

Originally Posted by Arakiba (Post 1390867)
Holy mother of god, its back. I didn't expect it to load when I clicked on it.

Home sweet home.

Glad its up now at least, and to have some answers. Hang in there Warlock!

Same here, and since my speedcall was directly to the forum, i never saw any announcement D:

It's good to see you back guys :kawaii:

Falarson 11-21-2015 11:20 AM

Finally back! :D I haven't been posting much lately, but this reading this place is a part of my daily routine.

Arakiba 11-21-2015 12:29 PM

Quote:

Originally Posted by Temo (Post 1391181)
Same here, and since my speedcall was directly to the forum, i never saw any announcement D:

It's good to see you back guys :kawaii:

Yeah, my bookmark is to the forums directly too, so I didn't see the announcement at first. But I was doing searches on twitter a few times to see and saw Warlock talking about it there, at least.

Aneurysm 11-21-2015 01:25 PM

Quote:

Originally Posted by Arakiba (Post 1391262)
Yeah, my bookmark is to the forums directly too, so I didn't see the announcement at first. But I was doing searches on twitter a few times to see and saw Warlock talking about it there, at least.

I didn't see the announcement until last night, probably just hours before the forums came back online. However, I had sent emails to the admins, asking what was going on, so I wasn't completely in the dark.

Does anyone who frequently read SoL access it via the front page? Please, if you do, tell us why. I'd be intrigued to hear.

Hagrid 11-21-2015 09:24 PM

Quote:

Originally Posted by Warlock (Post 1390860)
Bhagyashri B

how do i pronounce

Menel'dirion 11-22-2015 09:35 AM

Not sure why, but I did miss you guys.

Sonneillon 11-22-2015 10:28 AM

Quote:

Originally Posted by Menel'dirion (Post 1391826)
Not sure why, but I did miss you guys.

Like a cancerous tumor the people here grow on you, slowly draining your life.


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